Commonly Asked Questions About No Sog Straws

What are the ingredients of the sugarcane straws?
Organic Sugarcane Fibre + Plant Biding Agent
Are the sugarcane straws biodegradable and compostable?
Our sugarcane straws are not only good for you but also for the environment. They are biodegradable and compostable. They can be disposed in food waste bins such as Green bins or Kerbside Food and Garden Organics
Are our straws are certified
FDA approved, SGS, OK Compost Home Certified, DinCerto EN13432, BPI Certified
Do the sugarcane straws contain plastic or toxic chemicals?
Our sugarcane straws are toxic free and contain no plastics. They are free from Polyhydroxyalkanoates (PHAs), Polylactic acid (PLA), Polybutylene Adipate Terephthalate (PBAT), polystyrene (PS), polyethylene terephthalate.
Can I use the sugarcane straws in cold and hot liquids?
Our sugarcane straws are suitable for cold and hot liquids not exceeding ~ 100 degrees Celsius
Can I reuse the sugarcane straw?
Yes our sugarcane straws can be reused if washed and stored properly. However we do recommend them for a one time use only.
How do I store the sugarcane straws?
Our sugarcane straws are best stored in a dry cool place away from direct exposure to sunlight, heat and moisture.
Are the sugarcane straws a better option over paper straws?
Yes absolutely! Our sugarcane straws do not go soggy and mushy like paper straws. They also are more eco-friendly as they’re non-toxic organic ingredients that are biodegradable and compostable.
My order is damaged
We pride ourselves on our quality and work with manufacturers who share the same passion as us. We have measures in place to avoid these sorts of incidents but are more than happy to assist. Please email info@nosogstraws.com.au and we will be in touch.
Promo Codes
You can only use one promo code at a time. Please firstly check you’ve entered the code in the right case (upper or lower), secondly, check the expiry of the code from the source of the code or contact us at info@nosogstraws.com.au
How do I use a gift card?
Once you have checked out, on the right hand side of the screen is a box that says ‘gift card or discount code’- enter your code there and press ‘apply’.
Does my gift card expire?
No, our gift cards do not expire and you can use your gift card a many times as you would like until the balance reaches zero
Influencers & Collaborations
Interested in partnering with us? Drop us an email at info@nosogstraws.com.au we’d love to work with you!
Free Samples
Are you a business looking to make the switch? We’d love for you to experience the difference for yourself! Contact us directly to request your free samples and see why No Sog Straws are the perfect fit for your business